Carrier and shipping methods :
All our deliveries are handled by FedEx, known for its efficiency and reliability. We offer standard shipping with fast delivery times to ensure your orders reach you as quickly as possible.
Shipping areas :
We ship worldwide. No matter where you are, we are committed to getting your order to you quickly and safely.
Delivery times :
- Preparation time for shipment:
Orders are prepared and shipped within 1 business day after payment confirmation.
- Countries covered and delivery times:
We ship worldwide, with a delivery time of 2 business days for each destination. Below is the complete list of countries by continent:
Europe: 2 business days
Albania, Germany, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Georgia, Greece, Hungary, Ireland, Iceland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Russia, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine, Vatican City.
North America: 2 business days
United States, Canada, Mexico, Antigua and Barbuda, Bahamas, Barbados, Belize, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago.
South America: 2 business days
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.
Asia: 2 business days
Afghanistan, Saudi Arabia, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Myanmar (Burma), Brunei, Cambodia, China, North Korea, South Korea, United Arab Emirates, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Uzbekistan, Pakistan, Philippines, Qatar, Singapore, Sri Lanka, Syria, Tajikistan, Thailand, Timor-Leste, Turkey, Turkmenistan, Vietnam, Yemen.
Oceania: 2 business days
Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Zealand, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Samoa.
Africa: 2 business days
South Africa, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Comoros, Congo (Brazzaville), Congo (Kinshasa), Ivory Coast, Djibouti, Egypt, Eritrea, Eswatini (Swaziland), Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Equatorial Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Morocco, Mauritius, Mauritania, Mozambique, Namibia, Niger, Nigeria, Uganda, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Tanzania, Chad, Togo, Tunisia, Zambia, Zimbabwe.
Shipping fees :
Shipping fees are variable and depend on the total amount of your order. These fees are automatically calculated and clearly indicated in your cart before finalizing your purchase, so you know the exact cost before proceeding to payment.
Order tracking :
Once your order has been shipped, you will receive a confirmation email containing a FedEx tracking number. This number will allow you to track the progress of your delivery in real-time until you receive it.
Delays or delivery issues :
While we do our best to meet the announced delivery times, delays may occur due to unforeseen circumstances (weather conditions, customs, etc.).
- In case of delay: If your order is not delivered within the expected time frame, we invite you to check the delivery status using the tracking number provided. If you have any questions or encounter any difficulties, you can contact our customer service at contact@glam-steel.com . We will do our best to resolve the issue quickly.
- In case of lost or damaged package: If your package is lost or arrives damaged, please contact us immediately. We will open an investigation with FedEx and take the necessary steps to offer you a solution (reshipment, refund, etc.).
Additional information :
If you have any questions about our shipping policy or need assistance, please do not hesitate to contact our customer service at contact@glam-steel.com . We are here to help.
